SERC Reliability Corporation’s Compliance organization monitors compliance with Reliability Standards among all users, owners, and operators of the bulk power system (BPS) in the SERC Region. SERC’s goal is to engage with registered entities to promote and improve the reliability, adequacy, and critical infrastructure of the BPS by bridging the gaps between reliability and compliance through effective application of compliance tools and processes.
Following the Complaint process is one method for identifying non-compliance with Reliability Standards. Click this link
for information about submitting a Complaint.